OPENING HOURS

Monday - Wednesday: 9am - 5pm

Thursday: 9am - 1pm
Friday: 9am - 5pm

​Saturday: 9am - 1pm

Sunday: Closed

OUR STORE

3 High Street

Saxmundham

IP17 1DF

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EST

2015

KEEPING YOUR DATA SECURE

Privacy Policy

PRIVACY & SAFETY POLICY

 At Bethany Rose, your privacy is extremely important to us, and we want to assure you that we take the confidentiality and security of your data very seriously when using our Website and Mobile Site.

HOW DO WE PROTECT YOUR PERSONAL DATA?

  • Bethany Rose is committed to protecting and respecting your privacy rights to ensure that your personal data is secure and safe

  • We use administrative security controls which are designed to protect your personal data from unauthorised alteration, access, disclosure and use.

  • We handle payment card data in a manner consistent with the Payment Card Industry Data Security Standard (PCI-DSS)

  • All of the data collected will not be shared with any third party and shall be managed in accordance with British Law Standards

  • We only use your information in conjunction with the 19998 Data Protection Act

WHAT PERSONAL DATA WE COLLECT WHEN YOU PLACE AN ORDER WITH US

  • Your contact information, including title, name, billing address, telephone details and email address

  • Delivery and recipient address, including title, name, delivery address, telephone details, delivery instructions and email address

  • Any personal data contained within the card message (e.g., names and birthdays)

  • Details associated with the products you order

  • Your payment card details when you make a purchase in accordance with the Payment Card Industry Data Security Standard

  • Your communication and marketing preferences including delivery updates and notifications, and newsletter subscriptions

  • Personal data obtained if you contact us

PERSONAL DATA OBTAINED WHEN YOU USE OUR WEBSITE AND PLACE AN ORDER WITH US

  • Details of your online browsing activities on our Website

  • Device access details such as device IP address, location and time of day

  • Details of your email interaction including opening, clicks and responses to email

HOW DO WE USE THE PERSONAL DATA WE COLLECT FROM YOU?

  • To process your order

  • To process payment including payment authorisation 

  • To carry out identity verification and fraud prevention checks when purchasing with a payment card and validating personal data you provide via a third party payment processor

  • To provide order confirmation, delivery status notifications on any order placed with us

  • To contact you with any changes, cancellation or other issues with your order

  • To obtain customer feedback with respect to an order either from you or your recipient

 

For any queries about our Privacy Policy please get in contact with us